Diablogue - Jaculynn Peterson » PR http://www.jaculynnpeterson.com Verified Marcom Engineer Fri, 21 May 2010 02:23:33 +0000 http://wordpress.org/?v=2.9.2 en hourly 1 Transforming customer dissatisfaction into corporate dividends http://www.jaculynnpeterson.com/2008/03/12/transforming-customer-dissatisfaction-into-corporate-dividends/ http://www.jaculynnpeterson.com/2008/03/12/transforming-customer-dissatisfaction-into-corporate-dividends/#comments Thu, 13 Mar 2008 03:48:22 +0000 Jaculynn Peterson http://diablogue.wordpress.com/?p=89

Here’s a great article – Love the Customers Who Hate You – from the March 2008 issue of BusinessWeek.

]]> http://www.jaculynnpeterson.com/2008/03/12/transforming-customer-dissatisfaction-into-corporate-dividends/feed/ 0 The Society for New Communications Research WANTS YOU http://www.jaculynnpeterson.com/2007/09/29/the-society-for-new-communications-research-wants-you/ http://www.jaculynnpeterson.com/2007/09/29/the-society-for-new-communications-research-wants-you/#comments Sat, 29 Sep 2007 17:28:34 +0000 Jaculynn Peterson http://diablogue.wordpress.com/2007/09/29/the-society-for-new-communications-research-wants-you/

Calling all professional communicators and media consumers: You’re invited to participate in a survey hosted by the Society for New Communications Research. 

 

The study – announced yesterday by Shel Holtz, Society research fellow and advisory board member – is sure to offer us some great insights. However, as you know, the degree of study’s success will ultimately depend on the quality and quantity of respondents. So, please,  PARTICIPATE TODAY.

 

Check out New Communications Review for more details:

 

“This research study, titled “New Media, New Influencers and Implications for the PR Profession,” will explore the impact of Web 2.0 and social media tools on communications and the public relations profession.”
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