2010: The silver lining

Park-City-cloudsThe year 2010 may very well go on the books as the year of “shifting priorities” due to economic conditions.

Throughout the year, I started to hear, see, and experience more about recycling, reusing, and repairing. More about wellness, clean water, and weight loss. More about family, friends, and wholesome food. More about common good, creative solutions, and less consumption. More about local, listening, and less. More about social consciousness, community, and home cooking. More about neighborhoods, necessities, and nurturing. More about bonding, beginnings, and basics.

The harsh realities of our changing marketplace and world have unwittingly created softer, gentler and simpler human souls, in my opinion. So, 2010 was a great year because it forced some changes in our focus from one of self to one of community. From one of me to one of many. From one of using to one of reusing. From one of amassing to one of sharing. From one of building to one of creating. From one of abuse to appreciation.

For me, however, 2010 was more about solidifying my newly minted priorities – which were not catalyzed by economic conditions but by a personal paradigm shift in 2009. My new focus on natural wellness created positive change in pretty much every aspect of my life.

As a result my year was exploding with growth, exploration, learning, and adventure. Unlike most years in which international travel was a highlight, this year my highlights were closer to home and heart. To give you an idea of what I’ve been up to while I’ve been away from this blog, here are a few 2010 highlights:

  • Enjoyed developing my fledgling hyperlocal news site, MyEugene, into aMYEUGENE-LO-FFvalued community resource, as well as its own web-based community. Also, with the help of five interns from the University of Oregon, I finally “officially” launched the site with a PR campaign and special event in June (even though the site had been running since January 2009!) Although MyEugene still demands most of my time, I am thrilled with its progress, as well as how much I’ve learned, over the last two years:
    • Awarded a scholarship (one of five online local news sites in the country!) for an Investigative Reporting workshop at the New England Center for Investigative Reporting at Boston University.
    • Selected by J‐lab, the Institute of Interactive Journalism, to join its national Knight Community News Network – which is funded solely by the Knight Foundation.
    • Applied to become a partner with The Oregonian during a one-year pilot program sponsored by the J-Labs Networked Journalism project.
    • Applied for a Knight News Challenge grant – this was quite fun!
    • Launched a guest contributor program and an ad sales program.
    • Enrolled in a business class so I could learn how to write business plans and create a sustainable, viable business model for MyEugene.
    • Obtained some decent “ink” from the local print media (finally!) after two years of growth that occurred solely due to word-of-mouth and social media.
  • Attended two social media events, both of which I highly recommend for different reasons: Social Fresh and Red Chair. Social Fresh is a social media conference that was created by Jason Keath. The Portland event featured a killer line up, useful format, and practical information. Red Chair, which is run by Olivier Blanchard (aka The Brand Builder), is “operational social media training for senior managers and executives.” Red Chair is not your garden variety social media event. The workshop is designed to take your existing social media skills and knowledge and evolve them to the next level for your organization. The interactive training addressed crucial strategic elements such as scalability, cross-departmental integration, company-wide program measurement, and even legal considerations. Both educational events are offered in different cities around the country for those of you who are interested in attending in 2011.Quinoa-and-Veggies
  • Increased cooking skills dramatically; I love cooking now and I am most surprised that I actually love the way my food tastes too! Much of the credit, however, goes to my husband who tends our garden – where we get most of our wonderful spices and vegetables for our meals.
  • Took some short trips to the coast and also up to Spokane to camp on our property when we needed a breather. These mini vacations proved to be invaluable.
  • Attended our first wine-bottling party at a tiny, but fabulous, local winery. Everyone brought a dish, sampled wine and got premium wine at a discount.
  • Continued our education about sustainability / green building (one of our shared passions!) by attending local talks and tours in both Portland and Eugene.
  • And last, but not least, we had a wonderful visit with family in Salt Lake City during the summer. We went for my mother-in-law’s 70th JP-at-Alta_7-2010birthday celebration. Everyone – including extended family – was able to attend (which was rare) and it was fun! My husband and I were also lucky to squeeze in a hike on our favorite Alta trail on a mostly beautiful day.

So I am grateful and lucky for my experiences in 2010. And, although 2010 was cloaked in a dark cloud of uncertainty and economic downturn, I could still see a distinct silver lining of positive change in progress that was due to shifting priorities.

Did your priorities shift in 2010?

Why Twitter auto DMs are a bad idea

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Using auto direct messages (DM) on Twitter is a bad idea.

It was a bad idea when I first joined Twitter in June 2008 – a time when there were fewer than 500,000 Tweeple in the Twitterverse. And it’s a worse idea now…particularly with 75 million users on Twitter. Why?

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1. Auto DMs are spam – unsolicited and unwelcome mail. To top it off, many Twitter users also get email notifications about their DMs, so it’s actually more like a one-two spam punch – in the face. Why would anyone choose to welcome people to their “community” this way?

Welcome to <Twitter Name Here> on Twitter. We hope you enjoy experiencing learning with us.

Thank you for following the writers of <New Pub Name Here>. We are hoping that our expertise will enlighten you and make you healthy.

We produce #environmental awareness posters, decals, much more, helping companies promote #sustainability & #recycling. Please pass us along

Hi there! I’m new to Twitter so I hope you enjoy my tweets. I love solar electricity and if you want to learn about it, I’ll show it to you

Well, you might be thinking, these sound like friendly, well-intended welcome messages. Yes, they are. But they are also disruptive communications as described in the definition of spam (below). They are disruptive because they are unsolicited and may very well be irrelevant to the recipient. Auto DMs are disruptive because they constitute noise that dilutes the signal for relevant information I want to receive and the conversations I choose to participate in.

Spam: A disruptive, esp. commercial message posted on a computer network or sent as e-mail

And, yes, the worst auto DM spam is the kind that is used for advertising:

Hi, thx for following? Are you up to date with social media? <Link Here to a Book on Amazon>

Thx for connecting. Are you attending <Name of Event Here> next week? <Link to Event Here> Discount code information here.

{In the case above I was already registered, which made the spam even more annoying.}

Just because I follow you back on Twitter does not mean that I am giving you permission to market to me. A follow back on Twitter does not constitute an “opt-in” subscription to anything you perceive is valuable to your community.

2. Auto DMs are sometimes viruses – and they appear to come from people you follow. So even if you are using auto-DMs to sell a book or a workshop, how effective do you think it will be in the DM-shy world we inhabit today? Today it is rare that I will click on a URL in a DM…unless I am “expecting” specific information from a fellow Twitter user.

3. Auto DMs are for robots, not humans. Social media is about human and personal interaction. If you don’t care enough to take the time to personally “welcome” someone on Twitter, then you shouldn’t do it at all.

In my opinion, Twitter DM should be a sacred channel. It should be used conscientiously and for those moments when you:

  • Must get through to someone quickly;
  • Have information to share with someone that is not relevant for the entire community; or
  • Have to take a Twitter conversation offline.

With almost 8 million users on Twitter it has become rather noisy – not just from the auto-DM spam, but also from the grumblings of the unhappy Tweeple – like myself – who are on the receiving end of that spam.

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So, if you are looking for a way to be unfollowed before your first conversation on Twitter begins or to lose loyal followers, then try using auto DMs.

Granted, there are some people may choose to unfollow auto DMers and others who may unhappily tolerate it – which is mostly the case for me in the small city where I live. But even if you are not getting unfollowed as the result of your auto DMs, how do you know it is not just because people are being polite and tolerating you?

At the end of the day, I would rather have people happily following me rather than unhappily tolerating me.

How about you?

Chart source: RJ Metrics

5 super easy tips for preparing your news releases for the Web

5tips If you have not yet used Social Media Releases (SMR), here are five tips that will buy you some valuable added exposure until you make the leap to SMR…

1. Include FlickR image(s) with your news release – preferably one from your own FlickR account. If you don’t have a company FlickR account, what are you waiting for? The PR benefits are enormous, particularly for driving web traffic. Be sure to include stock photos in your account as well. And don’t forget to include the FlickR stream in your press room and on your company web site.

2. Use hyperlinks for key words and phrases throughout your news release – If your story does get ink, you want to make sure it’s also getting juice (of the Google, Yahoo and Bing variety). Obviously the links should also serve as relevant extension of your story.

3. For official statements, include an audio file with the release – What better way to illustrate such an important event? It also happens to be the quickest and most efficient way for your message to get published via all electronic media including radio, television and web.

4. Make sure that all multi-media content you submit is “embeddable” – For example, a video that is “embedded” into a news story looks like this. Publishing videos to YouTube, Vimeo or Blip.Tv makes it easier to share your content, which in turn will increase your level of exposure on the Web – much more so than sending an .MPG file attachment of your video over email.

5. Include the date of your event in the subject line of your email – So what does that have to do with news release prep for the Web? Well, in order for the above four items to be effective, your email must first be opened. Journalists and bloggers receive boatloads of emails every day from PR professionals. And they don’t necessarily get opened in chronological order. Some don’t get opened at all. One of the best ways for you to “red flag” your release is to include a date in the Subject Line. This also allows the receiver to organize and prioritize potential stories of interest.

One of the other hats I wear is that of a journalist over at MyEugene. The above list was compiled based on my experiences working on the receiving end of local PR pitches and materials for the past year.

Do you have any tips for preparing press releases for the Web? Let’s hear them!

Sometimes the best solutions come in boring packages

When I woke up this morning, things were lookin’ bad
Seem like total silence was the only friend I had
Bowl of oatmeal tried to stare me down… and won
And it was twelve o’clock before I realized
That I was havin’ … no fun. —John Prine, Illegal Smile

I wanted to share a simple recipe for maintaining and/or improving good health – a different kind of public option.

Solutions don’t have to be flashy, costly or complex. Sometimes the best solutions are humble, boring, and proven.

Oatmeal: The “motherlode” breakfast of champions

  • Organic rolled oats in a bowl – Serving size at your discretion
    If you have extra time to prepare breakfast, consider steel-cut oats. Oatmeal
  • Soak for 10-15 minutes in Soy, Rice or Almond Milk or other non-dairy option
  • Warm in microwave (optional)
  • Add a few drops of NuNaturals Pure Liquid Stevia with Singing Dog Vanilla Extract to taste (optional); Stir
  • Add 3 tbsp. of raw, organic black walnuts – chopped or whole
  • Sprinkle cinnamon
  • Top with a generous dollup of Trader Joe’s French Village Vanilla nonfat yogurt

Do you have a simple solution (or recipe) you’d like to share?

NewComm Forum 09 presentation by Brian Solis: The New Organization Landscape for Marketing Communications

Brian-Solis-NewCommForum-09 Brian Solis – founder of FutureWorks, PR 2.0 blogger, and revolutionary thinker – presented at NewComm Forum 09 last month about “The New Organization Landscape for Marketing Communications.” Here are the highlights of his fabulous presentation, which has yet to be released:

Solis asked “Who owns social media?” A very hot topic in the blogosphere these days, it was a great way to start the presentation because all ears pricked up.

He said that no one owns it and, at the same time, everyone owns it. The sum of all parts (of an organization) make a whole. And social media affects every part of an organization.

Solis then described social media as “the new gold rush,” where everyone’s jumping in because “it’s hot” and “it’s supposed to be what we’re doing.”

But, Solis says, the question we should be asking is: “How are we going to socialize what we (our brand) represent?”

And who represents your brand in the Social Web does matter. Solis recommended that organizations carefully consider who in the company should be entrusted with the keys to the Ferrari. He talked about “Twinterns” or interns who are in charge of corporate Twitter or other social media accounts. He said, “Are you going to risk having a Twintern deal with a blogger with thousands of RSS subscribers?”

“Are you going to risk having a Twintern deal with a blogger with thousands of RSS subscribers?”

There are other ways to be cost effective.

Companies today are still viewing Social Media from a top-down perspective…when they really need to be embracing it more as an evangelical initiative.

“Social Media provides a fantastic opportunity to build communities and create ways to get other people to go out and do work for you,” said Solis. Each division in a company needs to be “socialized” in order to build these communities.

How would this setup occur in an organization? A social media “team” begins an “interagency” within your organization. The new roles for this new communications agency would look like this:

  • Digital Anthropologist
  • Strategist
  • Communications Manager
  • Research Librarian
  • Support Team

The most important thing to remember is that social media is about sociology; not technology. Effective immersion into this world requires experience, insight and perspective…solidified by interaction…and measured by relationships.

Photo Credit: Kenneth Yeung – www.thelettertwo.com